Privacy Policy

Privacy Policy of Cupify


Credence Limited ("Company"), developer of "Cupify," a social networking application (the "App"), hereby establishes the following privacy policy, which is incorporated by reference into the Terms and Conditions ("T&Cs") and shall be binding on all Users who avail themselves of any functions or services provided by the Company ("Our Services"). 


We hereby reserve the right to discontinue any of Our Services to any Users who fail to comply with the following terms, as well as those stipulated in the T&Cs.


ACKNOWLEDGMENTS

You hereby acknowledge and agree that the Company will collect any of your personal data stated below and agree that such personal data will be uploaded to and stored on our server. 


IF YOU DO NOT AGREE WITH THE ABOVE (I.E., UPLOADING AND STORING OF YOUR PERSONAL DATA ON OUR SERVER), YOU SHALL NOT USE THIS APP AND MUST CEASE TO USE ANY OF OUR SERVICES IMMEDIATELY. 


IF YOU CONTINUE TO USE ANY OF OUR SERVICES (AND PROCEED TO CREATE AN ACCOUNT ON CUPIFY), YOU HEREBY AGREE TO THE TERMS OF THIS POLICY AND GRANT US CONSENT TO UPLOAD AND STORE YOUR PERSONAL DATA (COLLECTED) ON OUR SERVER.


1. Categories of Personal Data Collected


  1. Account Registration Data

The Users hereby agree that the following information may be processed and collected by the Company upon account creation:

  • Full name, date of birth, gender identity, and sexual orientation
  • Email address and mobile phone number,
  • Location data (precise geolocation when permissions granted)
  • Profile photographs and biographical information


  1. Social Media Integration Data

When Users connect social media accounts to Cupify, the Users hereby consent the Company to collect:


  • Basic profile information from connected platforms (Facebook)
  • Social media photographs (Facebook)


1.3 Usage and Behavioral Data

The Users hereby consent the Company to automatically collect the following:


(a) Usage Details

  • Device information (device type, unique device identifiers)
  • Matching preferences
  • Chat messages and communication content between Users
  • QR code scanning activities and venue check-ins (when permissions granted)


(b) Location and Venue Data

  • Real-time geolocation data (when permissions granted)
  • Venue check-in history and QR code usage (when permissions granted)
  • Event booking details and attendance records
  • Distance calculations to other Users and partner venues


(c) Payment and Transaction Data

  • Purchase history for premium features and event bookings
  • Transaction records for drinks claimed through QR code systems


2. Purposes for Data Collection and Use


2.1 Core Service Provision

The Users hereby consent the Company to use their personal data for the following purposes or any legitimate purposes that may be required in providing Our Services:


  • monitor any User accounts and profiles which may violate any of the T&Cs or any laws in any jurisdictions
  • Facilitate matching algorithms and User discovery
  • Enable messaging and communication features
  • Process event bookings and venue reservations
  • Generate and validate QR codes for venue access and drink claims


2.2 Safety and Security Measures

Users hereby consent that their Personal Data may be processed for the following purposes: 


  • Verify User identities and prevent fraudulent accounts
  • Detect and prevent harassment, abuse, or other prohibited conduct
  • Investigate violations of community guidelines
  • Maintain blacklists of banned Users across partner venues


2.3 Service Enhancement and Analytics

Users hereby consent that their Personal Data may be processed for the following purposes: 


  • Improving matching algorithms and User experience
  • Developing new features and functionalities
  • Personalizing content and recommendations


2.4 Marketing and Promotional Activities

Users hereby consent that their Personal Data may be processed for the following purposes: 


  • Sending promotional communications about events and venue partnerships
  • Targeted advertising based on User preferences and behavior
  • Cross-promotion with partner venues and event organizers


3. Data Sharing and Disclosure


3.1 Partner Venues and Event Organizers

Users hereby consent that the Company may share their personal data with partner venues and event organizers, including:


  • Booking details and reservation information
  • QR code validation data for drink claims
  • Attendance records for events booked through the App


3.2 Data Usage

Users hereby consent that their Personal Data may be processed for the following purposes: 


  • Analytics and marketing platforms 


3.3 Legal and Regulatory Requirements

The Users hereby acknowledge and agree that the Company may disclose personal data when:


  • Required by Hong Kong law or court orders
  • Necessary to protect the safety of Users or the public
  • Required for law enforcement investigations
  • Necessary to enforce Our Terms and Conditions


3.4 Corporate Transactions

In the event of merger, acquisition, or sale of assets (or shares), the Users hereby agree that their personal data may be transferred to the acquiring entity. 


4. QR Code Systems and Venue Integration


4.1 QR Code Data Processing

All QR codes generated by the App shall remain the Company's IP 


4.2 Venue Partnership Data

Users hereby consent that Partner venues may receive aggregated User demographics for business analytics


  • Individual User preferences may be shared to enhance venue recommendations
  • Booking and attendance data will be shared with relevant venue partners only


5. Cross-Border Processing Activities

The Users hereby consent that their Personal data may be transferred outside Hong Kong to:

  • Cloud service providers in jurisdictions with adequate data protection
  • Global technology partners for service provision


6. User Rights and Choices


6.1 Access and Correction Rights

Users have the right to do the following and the Company will act in its best endeavours to facilitate the Usersb request within a reasonable time:


  • Request copies of all personal data held by the Company
  • Correct inaccurate or incomplete personal data


6.3 Account Controls

Users hereby acknowledge that they may:


  • Modify privacy settings within the App
  • Control visibility of profile information
  • Manage social media integrations
  • Delete their accounts at any time


7. Cookies and Tracking Technologies

7.1 Cookie Usage

The Users hereby consent that the App may use cookies and similar technologies for:


  • Session management and User authentication
  • Performance monitoring and analytics
  • Personalisation of User Experience
  • Fraud prevention and security measures


7.2 Third-Party Tracking

The Users hereby consent that Social media plugins may place cookies for integration purposes


  • Analytics providers may use tracking technologies 
  • Advertising networks may use cookies for targeted marketing (with consent)


8. Children's Privacy


  1. Our Services are exclusively available to Users aged 18 years and above


  1. The Company will not collect data from minors


  1. Any accounts discovered to belong to minors shall be immediately terminated, provided there is sufficient proof gathered by the Company


  1. Parents or guardians should contact the Company immediately to report underage usage.


9. Changes to Privacy Policy


9.1 The Company reserves the right to modify this privacy policy at any time.


9.2 Material changes will be communicated through in-app notifications, email or any reasonable method.


9.3 Any continued use of Our Services by any Users after the said notification shall constitute acceptance of such revised terms


10. Jurisdiction and Governing Law


10.1 Applicable Law

This privacy policy shall be governed by the laws of Hong Kong S.A.R. 


10.2 Dispute Resolution- The Users hereby undertake and agree to resolve any disputes arising from the T&Cs (as well as this Privacy Policy) through the following methods chronologically from (1) b (3) and shall do so within 7 days of any alleged damages caused by the Company:


(1) Good faith negotiations between the Company and such Users 


(2) Mediation through recognized Hong Kong mediation services


(3) Any court of competent jurisdiction in Hong Kong.


10.3 Users shall refer to the T&Cs for all terms concerning dispute resolution.


Last Revised: 12 August 2025



Privacy Policy of Credence Limited

 

Credence Limited ("Company"), developer of "Cupify: Partners," a venue and event management application (the "Partner App"), hereby establishes the following privacy policy, which is incorporated by reference into the Terms and Conditions ("T&Cs") and shall be binding on all Partner Users who avail themselves of any functions or services provided by the Company ("Our Services").


We hereby reserve the right to discontinue any of Our Services to any Partner Users who fail to comply with the following terms, as well as those stipulated in the T&Cs.


IF YOU DO NOT AGREE WITH THE ABOVE (I.E., UPLOADING AND STORING OF YOUR BUSINESS DATA ON OUR SERVER), YOU SHALL NOT USE THIS PARTNER APP AND MUST CEASE TO USE ANY OF OUR SERVICES IMMEDIATELY.

 

1.    Categories of Business Data Collected


1.1 Partner Registration Information


Business details, venue name, and authorized representative information, email address and mobile phone numbers of designated contacts, business license numbers and regulatory compliance documentation, and banking and settlement account information for payment processing.


1.2 Venue and Operational Data


Venue photographs, descriptions, and location coordinates, menu items, pricing, and promotional materials, event hosting capacity and facility specifications, operating hours and availability schedules, and business performance metrics and analytics data.


1.3 Financial and Transaction Data


Settlement processing information and payment histories, transaction volumes and revenue analytics, pricing strategies and promotional campaign data, and customer payment preferences and order patterns.


1.4 Cross-Platform Integration Data


User interaction data from the main Cupify app at partner venues, customer feedback and rating information, venue check-in histories for business intelligence purposes, and attendance records for events hosted through the Partner App.


2.    Purposes of Data Processing


2.1 Core Platform Operations


Facilitating venue-customer matching and recommendations on the main Cupify app, processing settlements and financial transactions between partners and customers, enabling event hosting and ticket sales management, and maintaining business profiles and promotional visibility.


2.2 Business Intelligence and Analytics


Providing partners with customer insights and venue performance metrics, optimizing venue recommendations and user matching algorithms, analyzing market trends and business opportunities within the ecosystem, and generating customized business reports for operational improvement.


2.3 Cross-Promotion and Marketing


Featuring partner venues in promotional materials across the Cupify ecosystem, facilitating loyalty program integration and rewards redemption, enabling targeted marketing campaigns to matched users, and supporting business development initiatives.


3.    Data Sharing and Third-Party Disclosure


3.1 Within Cupify Ecosystem


Partner venue information is shared with users of the main Cupify app for matching and discovery purposes. Customer interaction data from the main app is provided to partners for business intelligence and service improvement.


3.2 Service Providers


We may share business data with cloud service providers in jurisdictions with adequate data protection, payment processors and financial institutions for settlement services, analytics providers for business intelligence reporting, and marketing platforms for promotional activities.


3.3 Legal and Regulatory Compliance


We may disclose partner data to comply with Hong Kong regulatory requirements, respond to lawful requests from government authorities, protect the rights and safety of users and partners, and enforce our Terms and Conditions.


4.    Data Security and Retention


4.1 Security Measures


We implement industry-standard encryption for all financial and business data, maintain secure servers in jurisdictions with adequate data protection laws, conduct regular security audits and vulnerability assessments, and restrict access to business data on a need-to-know basis.


4.2 Data Retention


Business registration and compliance data is retained for the duration required by Hong Kong law, transaction and settlement data is maintained for seven years for financial record-keeping, venue and promotional content is retained while partnership remains active, and analytics data may be aggregated and anonymized for long-term business insights.


5.    Partner Rights and Controls


5.1 Data Access and Correction


Partners may request access to their business data stored on our systems, update venue information, menu details, and promotional materials through the Partner App, and correct inaccurate business information subject to verification requirements.


5.2 Data Portability and Deletion


Upon termination of partnership, partners may request export of their business data in standard formats, request deletion of promotional content and venue descriptions, while transaction histories and compliance records may be retained as required by law.


6.    Cross-Border Data Transfers


Partner business data may be transferred to and processed in jurisdictions outside Hong Kong where our service providers operate, provided such jurisdictions maintain adequate data protection standards equivalent to Hong Kong requirements.


7.    Updates and Modifications

These terms shall be updated from time to time. Should any Partners continue use the Partner App after such updates, the Partner Users shall be deemed to have accepted such revised terms.


8.    Contact Information

For privacy-related inquiries, data access requests, or complaints: info@cupifyhk.com


Governing Law: Laws of Hong Kong, S.A.R

Effective Date: 21 August 2025





Privacy Policy of Cupify: Scanner

 

Credence Limited ("Company"), developer of Cupify Scanner ("Scanner App"), provides this privacy policy, which is incorporated by reference into the Terms and Conditions ("T&Cs") of Cupify and shall be binding on all users ("Scanner Users") who avail themselves of any functions or services through the Scanner App.

 

IF YOU DO NOT AGREE WITH THESE TERMS, YOU SHALL NOT USE THE SCANNER APP AND MUST CEASE USING ANY OF OUR SERVICES IMMEDIATELY.

 

WE RESERVE THE RIGHT TO DISCONTINUE ANY OF OUR SERVICES TO ANY SCANNER USERS WHO FAIL TO COMPLY WITH THESE TERMS OR THE T&Cs.

 

1. **Personal Data Collection and Use**

 

The Company collects and processes minimal personal data required for the operation of the Scanner App, which may include venue identification, staff user credentials, event check-in data, and QR code validation logs, solely for the purposes of verifying tickets, managing event access, and operational record-keeping within the Cupify ecosystem.

 

Personal data will only be used for:

- Providing access and authentication for Scanner Users.

- Validating event tickets and menu purchases.

- Ensuring the security and integrity of the Cupify platform.

- Compliance with legal, regulatory, and operational requirements.

 

2. **Confidentiality, Storage, and Sharing**

 

All personal data collected by the Company through the Scanner App is stored securely, and access is restricted to authorised personnel only. The Company will not sell, rent, or disclose user personal data to any third party except:

- As required by law or lawful authority.

- To enforce company policies, address violations, and ensure platform security.

- To facilitate integration and operation within the Cupify ecosystem.

 

Scanner User credentials and venue information must be kept confidential by the user. It is your sole responsibility to ensure that your venue's profile (and its credentials) is not accessed by any unauthorised persons (including employees not authorised to access the App).

 

3. **Data Retention**

 

The Company retains personal data only for as long as is necessary to fulfil the operational purposes described above, or as required by law. Data may be archived or deleted upon event conclusion, account deactivation, or as otherwise required by company policy or applicable law.

 

4. **Data Subject Rights**

 

Subject to applicable law, Scanner Users may request access to, correction of, or deletion of their personal data by contacting the Company. The Company will review each request and respond as required by applicable laws.

 

5. **Indemnification**

 

You hereby agree to keep the Company indemnified from any damages incurred arising in or out of the breach of any terms herein by you or any of your employees. It is your sole responsibility to ensure that your venue's profile (and its credentials) is not accessed by any unauthorised persons (including any employees who are not authorised to access the App).

 

You hereby agree that any damages incurred by your venue or company as a result of any unauthorised access arising in or out of the disclosure of any of your venue's profile credentials (whether intentional, inadvertent, negligent, or reckless) (bDisclosureb) shall be solely borne by you. Should the Company incur any damages as a result of the above, you agree to keep the Company indemnified from any damages incurred arising in or out of the said Disclosure.

 

6. **Survival and Governing Law**

 

Sections on Confidentiality, Indemnification, and Enforcement shall survive the termination of any user's access to the Scanner App. This policy is governed by the laws of Hong Kong, S.A.R.

 

7. **Policy Updates**

 

These terms may be updated from time to time. Continued use of the Scanner App after such updates constitutes acceptance of the revised terms.

 

**Effective Date:** 21 August 2025